Privacy Policy

When you use [AnthroMate] (hereafter referred to as “we”, “us”, or “our”), we ask you to disclose
your name, address, telephone number, e-mail address, and other information necessary to transact
business with you or to contact you. We will comply with the Personal Information Protection Law
and handle personal information in accordance with this Privacy Policy.

  1. Purpose of Use of Personal Information
    We will use the personal information we have acquired for the following purposes

    1. To ship products and bill customers
    2. To inform customers of our products and services
    3. To improve our services
    4. To respond to requests and inquiries from customers
  2. Management of Personal Information
    We manage personal information under the following system

    1. We will establish the necessary internal systems in accordance with the Personal Information
      Protection Law and guidelines, and obtain written pledges from employees that they will handle
      personal information properly.
    2. We limit the use of personal information to only those employees who need it for business
      purposes, and establish rules for the storage and management of media and other items containing
      personal information.
    3. For personal information stored in the system, we will prepare accounts and passwords so that
      only those employees who need to use the information for business purposes can use it, and will
      implement access authority management. The accounts and passwords are strictly controlled to
      prevent leakage or loss.
    4. To ensure the security of data transmission related to personal information via the Internet, SSL, an industry-standard encryption method, is used on all necessary web pages.
    5. Personal information will be deleted at any time after a certain period of time has elapsed from
      the time of receipt, provided that this does not interfere with our services.
  3. Provision of Information to Third Parties
    1. In order to refuse the use of our services to those who would order products for fraudulent
      purposes, we will store order information regarding transactions that we determine have been used for fraudulent purposes.
    2. Except in the cases described in the preceding paragraph, we will not disclose personal
      information to third parties without the consent of the customer. However, this does not apply to the following cases.
      When requested by a court of law, the police, or other public agencies in accordance with laws and regulations.
      When there are special provisions in laws and regulations.
      When there is a risk of harm to the life, body, or property of the customer or a third party, and
      consent cannot be obtained from the person in question.
      When it is necessary to protect or defend our rights, property, or services from actions in violation of laws, regulations, or our terms of use and precautions, and when it is impossible to obtain the consent of the person in question.
  4. Disclosure of Personal Information
    When we receive a request for disclosure of personal information from a customer, we will disclose
    the information only after confirming the identity of the customer.